Why do some merchants show no street address?
Merchants without a street address operate their business from
their home or on the internet. Contact information is available
of these merchants on their page.
How
do I access a specific merchant’s items?
There is a drop down menu in the mid to upper left
hand corner of the site that reads “Select Merchant”. Click
on “Select Merchant” and each business
on the site will be listed. Click on the merchant
you would
like
to view.
How
can I put my business’s products on Shop Online?
Contact Karen via Karen@summit-nj-online.com or Madhu via Madhu@summit-nj-online.com
to discuss how to get your products on the site.
Can I include a personalized note for my gifts?
Yes, you can write a note. On the page after you enter
your credit card information to PayPal entitled “Review
Your Payment”, click on “Special Instructions” located
under your item.
How can I find the product I want?
Products
can be viewed by merchant. There is a drop down menu in
the mid to upper left hand corner of the site that
reads “Select Merchant”. Click on “Select
Merchant” and each business on the site will be listed.
Click on the merchant you would like to view.
Products
can be viewed by price range, where all merchants
products in that price range are displayed.
Products
can be sorted by “Price Hi – Low” and “Price
Low – Hi”.
Each category can be sorted by total price (including tax
and shipping and handling), “Price Hi – Low” from
the highest price in that category to lowest priced.
“
Price Low – Hi” from the lowest price in that
category to highest priced.
PRODUCTS
What types of product are on the site?
Currently
on the site: Jewelry; Cosmetics; Monogrammed (or
not) Silk Wraps, Tote Bags, Baseball Caps, Baby Blankets,
Barware and Stationary; Pottery for serving and cooking;
Chocolate Gift Baskets; Lollipop Gift Basket.
Planned: Cosmetic Bags, Kitchen set with apron and hot gloves, Belts,
Quilted Bags and much more…
TRANSACTIONS
Do I need to open a PayPal Account to complete my transaction?
No, look for something like this on the PayPal check-out
screen:
Don't have a PayPal account?
Use your credit card or bank account (where available).
Why
is my credit card charged to “My Hometowne Online,
LLC”?
Summit-NJ-Online.com is a product of My Hometowne Online,
LLC; owned by Summit residents. My Hometowne Online processes
the sale for each merchant on Shop Online.
Why is my phone number required?
The merchants participating in Shop Online requested the
availability of a phone number so they can contact their
customers in case of a question about the order.
SECURITY
Is my transaction secure?
Your personal credit card information is protected by
PayPal. We do not receive your credit card information.
SHIPPING AND HANDLING
How long will my product take to arrive?
Average shipping is 7 to 10 business days. If shipping is different
it is detailed in the product description.
How can I track the shipment of my purchase?
Each merchant arranges for the delivery of your order.
If you would like to obtain a tracking code, please
contact the
merchant directly using the contact information on their
page of the site. There is a drop down menu in the mid
to upper left hand corner of the site that reads “Select
Merchant”. Click on “Select Merchant” and
each business on the site will be listed. Click on the
merchant you would like to view.
Can I expedite shipping?
Most likely, contact the merchant directly to expedite
shipping and handling.
Is there a shipping and handling charge for my purchase?
The delivery charge is itemized as part of the total
cost of each product. Some merchants include shipping
and handling
as part of the price of their product. If it is not itemized
there is no shipping and handling fee.
Why does the shipping and handling fee vary for products in
the same price range?
Each merchant provides the cost to ship their product.
Many times the difference is due to weight and/or
packaging.
There are no returns for items purchased via this website.
Most merchants will exchange items. To exchange an item purchased,
contact the merchant directly.
Monogrammed pieces and food items are final sales.
My
Hometown Online (MHO) Content Disclaimer:
All information provided in Summit-NJ-Online.com is provided
for information purposes only and does not constitute a legal
contract with any person or entity unless otherwise specified.
Information on Summit-NJ-Online.com is subject to change without
prior notice. Although every reasonable effort is made to present
current and accurate information, Summit-NJ-Online.com makes
no guarantees of any kind.
Summit-NJ-Online.com contains information that is created and
maintained by a variety of sources both internal and external
to the website. This information contains the personal opinions
and other expressions of the persons who post the entries. Summit-NJ-Online.com
does not guarantee the information contained in this site or
information contained in links to other external web sites, and
does not endorse any views expressed or products or services
offered therein. In no event shall Summit-NJ-Online.com or its
parent company, My Hometown Online, Inc., be responsible or liable,
directly or indirectly, for any damage or loss caused or alleged
to be caused by or in connection with the use of or reliance
on any such content, goods, or services available on or through
any such site or resource.
My
Hometown Online (MHO) Link Disclaimer:
Any links to external websites provided on Summit-NJ-Online.com
pages are provided as a courtesy. They should not be construed
as an endorsement by Summit-NJ-Online.com or My Hometown
Online, Inc of the content or views of the linked materials.
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